About Our Practice

Welcome to Clear Ear Medical Hearing, the Practice of Troy Mahan, H.A.S. NBC-HIS. Since 1986, Troy Mahan has been providing hearing assistance to people in and around the Jacksonville area. The most important thing about our practice is that our philosophy is to educate patients about their hearing to help them make informed decisions about their rehabilitation. We offer patients the type of service they may not find at franchised outlets. Word-of-mouth referrals have always been the leading factor in the continued growth of our hearing healthcare practice. 

Clear Ear treats patients on an individual basis with their unique ear acoustics in mind. taking into account an individual’s unique anatomy, such as ear canal volume, to provide a true measurement of a hearing aid’s effectiveness to treat that patient’s specific hearing loss.

We are committed to our patient-first philosophy, and we always go the extra mile to verify that your hearing aids are performing to the highest standard possible.

About Our Practice

Welcome to Clear Ear Medical Hearing, the Practice of Troy Mahan, H.A.S. NBC-HIS. Since 1986, Troy Mahan has been providing hearing assistance to people in and around the Jacksonville area. The practice philosophy is to educate patients about their hearing to help them make informed decisions about their rehabilitation. We offer patients the type of service they may not find at franchised outlets. Word-of-mouth referrals have always been the leading factor in the continued growth of our practice. 

Clear Ear treats patients on an individual basis with their unique ear acoustics in mind. taking into account an individual’s unique anatomy, such as ear canal volume, to provide a true measurement of a hearing aid’s effectiveness to treat that patient’s specific hearing loss.

We are committed to our patient-first philosophy, and we always go the extra mile to verify that your hearing aids are performing to the highest standard possible.

What separates us from others:

  • Family Owned and Operated.

  • Serving Florida for over 50 Years.

  • Unlike the Rest, We Have No Commissioned Sales People.

  • Satisfaction Guaranteed or Your Money Back.

  • Best Warranty & Aftercare Program in the Industry.

We sell and service all major brands 

  • Starkey

  • ReSound

  • Signia

  • Phonak

  • Widex

  • Oticon

What separates us from others:

  • Family Owned and Operated.

  • Serving Florida for over 50 Years.

  • Unlike the Rest, We Have No Commissioned Sales People.

  • Satisfaction Guaranteed or Your Money Back.

  • Best Warranty & Aftercare Program in the Industry.

We sell and service all major brands 

  • Starkey

  • ReSound

  • Signia

  • Phonak

  • Widex

  • Oticon

Meet Our Staff

At Clear Ear Medical Hearing, we believe in a “patient first” approach to better hearing healthcare. We’ll take the time to explain your hearing loss, it’s causes and options to improve your hearing. Together we’ll chose the right hearing aid based on your individual hearing loss, lifestyle and budget. Our general approach is always in line with our excellent standards of treatment, care & compassion.

 

Meet Our Staff

At Clear Ear Medical Hearing, we believe in a “patient first” approach to better hearing healthcare. We’ll take the time to explain your hearing loss, it’s causes and options to improve your hearing. Together we’ll chose the right hearing aid based on your individual hearing loss, lifestyle and budget. Our general approach is always in line with our excellent standards of treatment, care & compassion.

 

Troy Mahan, H.A.S. NBC-HIS

– President

Troy Mahan and his family have been helping improve the lives of hearing impaired patients in Jacksonville for over 52 years. His commitment is based upon customer satisfaction. Troy has owned and operated over 46 diagnostic centers in five different states. His mission has remained the same, to help those people suffering from man’s oldest incurable disease, that silent and painless destroyer of human communication, deafness. He renders this service to his patients with dignity and devotion. His hearing offices are locally owned and operated by Troy himself.

Troy is Nationally Board Certified in Hearing Instrument Sciences and most recently has been helping educate the community on the link between untreated hearing loss, Dementia and Alzheimer’s. He has been in practice for over
30 years. Troy and his family have been recognized as pioneers in the hearing aid industry and work with multiple manufacturers to ensure the best possible fitting for each patient. With three generations of family in the business and a full-time Physicians Assistant on staff, there is no one more qualified to help you with all of your hearing health care needs.

Jacob Mahan, H.A.S.

– Orange Park Office

Jacob Mahan grew up in Jacksonville where he graduated from Ponte Vedra High School.  Jacob attended Valdosta State University where he also played College Football.  Jacob knew at an early age he wanted to follow in his fathers footstep to help the hearing impaired have a better quality of life.  He decided to take the college classes he needed and then to go through a vigorous training program with the State of Florida.

Jacob loves dogs and has 2 of his own he calls his kids.  He has a german shorthair pointer and a black lab.  He loves to hunt when he isn’t working and his “kids” ride along with him.  We feel blessed to have Jacob on our team as he truly cares for all of our patients.  If you haven’t met Jacob yet, please stop in he would love to meet you.

Forrest Holz, H.A.S. NBC-HIS

– Jacksonville Office

Forrest Holz grew up in Ponte Vedra Beach, Florida.  He has been a manager at a local Senior Community in PVB, Fl for 4 years.  He enjoys working with seniors so he decided this is the field that is right for him. 

He is married and enjoys their time away vacationing in the keys when time allows.  He is a pet lover and he and his wife are excited to start a family soon.   

We are excited to have someone on board like Forrest because our patients are already loving his kindness and caring disposition he portrays with them.  He has never met a stranger!

Pamela Caplan-Mahan, MPAS, PA-C

– Founder/Co-Owner

Pamela has been practicing medicine for over 20 years with experience in Family Practice and Internal Medicine.  She has been helping patients achieve their ultimate goals through the lastest medical approach and this is her first priority.

She is a successful business owner in Ponte Vedra Beach, Florida and is well respected within our community.  She is a mother to 5 beautiul kids and lives a very active lifestyle to say the least.  She loves practicing medicine and feels fortunate to be a part of Clear Ear Medical Hearing.

Trish Berini, Office Manager, H.A.S

– Jacksonville Beach Office

Trish Berini grew up in the beautiful mountains of Tennessee and relocated to Jacksonville, Fl in 1982. She graduated from Fletcher High School in 1984 with honors.  She has 20+ years of management experience including managing a team of over 25 employees.  She also has several years of customer service experience and has built a relationship with the local senior citizens centers along with the local YMCA’s.  

Outside of work she and her husband Ron have been married for 30+ years and have raised 3 successful daughters.  They have 2 beautiful granddaughters and is well respected in our community. She has brought much success to our management team and looks forward to welcoming you with her southern hospitality during your visit with us.

Our Mission Is to Provide a Professional & Honest Approach to Hearing Care

Our Mission Is to Provide a Professional & Honest Approach to Hearing Care

Better Hearing Care is Our Mission

Same Day Appointments are Available.

(904) 247-4327

info@clearearjax.com